Certified Installation Manager (CIM) Program
CIM sets the industry standard for all those that are involved in the management of commercial flooring projects.
The Certified Installation Manager (CIM) Program provides training tools and assessment for qualified professionals within the commercial flooring industry to enhance their core skill set, experience, and knowledge base, which are necessary to successfully manage commercial flooring projects. Individuals that reach this level of expertise will be easily distinguished by their achievement of the Certified Installation Manager (CIM) designation.
This program is designed to provide accurate and authoritative information in regard to the subject matter it contains. It is to be used with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought.
©2017 CIM Program All Rights Reserved
Fees are: $ 1,225.00 FCICA Members; $1,570.00 Non-Members for the Complete CIM Program (includes all Modules and Assessment Tests).
The Bruce Newbrough Memorial Scholarship was established to provide educational opportunities to Floor Covering Installation Managers who have demonstrated exceptional commitment to and excellence in proper substrate preparation and installation of floor covering. Bruce Newbrough, as ARDEX Director of Technical Services and later Applications Development, tirelessly utilized every opportunity to further his vision and passion which was industry education and training on proper substrate preparation, all for the purpose of achieving successful installations. This is the foundation on which FCICA, the Flooring Contractors Association was built, and the reason that Bruce was a dedicated ambassador of this organization.
CIM FAQCan I have more details about the CIM Program?More details can be found at www.fcica.com/cimHow do I get the member price?To become a member of FCICA and take advantage of special member pricing, visit the FCICA website: www.fcica.com/member-benefits or call 248.661.5015How do I get started?The first step is completing your application. Once your application has been processed, you will receive information on how to register for your online courses. These courses will automatically update on your transcript as you complete each course and assessment.Internet browser requirements:The CIM learning system requires the use of Chrome or Internet Explorer (IE) 11 or newer, to ensure optimal performance. Check your system here.How long do I have to complete the program?You will have one (1) year to complete all of the modules and assessment tests.When will I receive my Certified Installation Manager (CIM) certification?CIM candidates will receive their Certified Installation Manager (CIM) certification upon successful completion of all modules and related assessment tests with an 80% or better score.How do I renew my CIM Certification?CIM certifications are valid for a period of (3) three years, during which time a total of (30) thirty continuing education credits relating to the flooring industry must be obtained. FCICA Conference registration and live webinar attendance will automatically be updated on your transcript. You can check your CIM certification status, submit other activities for credit, complete your renewal application and pay your renewal fee by clicking the button on the FCICA website: www.fcica.com/CIM.
To submit your continuing education credits, please fill out the CEU form.
Consult your CIM Candidate Handbook for more information on continuing education requirements.
Utilizing the Estimate to Establish and Manage Installation Costs
Planning the Job
Challenges in Planning the Job
Steps for Planning the Job
The Warehouse Manager’s Responsibilities for Planning the Job
Reading the Plans and Specifications
Tools and Equipment Requirements
Understanding Contractual Obligations
Current Plans (All Addendums) Scope; Inclusions/Exclusions
Change Order Protocol
Approved Shop Drawings
Labor Requirements – Regular Hours/ Off hours, T&M “Ticket Work”
Project Meeting Obligations (Customer Contacts)
Best Practices for Understanding Contractual Obligations
Scheduling and Assigning Resources for Installation
Challenges to Scheduling and Assigning Resources
Criteria for Superior Leadership
Conducting a Work in Progress (WIP) Meeting
Long-range Scheduling Pre-Installation Steps
Short-range Scheduling Installation Steps
Scheduling logistics – Material Delivery, Substrate Evaluation, Material Lead Times
Best Practices for Scheduling and Assigning Resources for Installation
Managing On-site Conditions
Challenges to Managing On-Site Conditions
The IM’s Responsibilities for Managing On-Site Conditions
Manufacturer Installation Requirements
Initial Meeting with Client
Job Site Communications
Staying on Schedule
Best Practices for Managing On-Site Conditions
Managing Materials on the Jobsite
Accessibility for material delivery to area of installation
Designate a location where materials can be stored during installation
Protecting the Flooring
Properly protect installed material from other trades
Best Practices for Managing Materials on the Jobsite
Managing Change Orders On-site
On Site change Orders
When to Take the Foreman Out of the Picture
Change Orders Addressed Up Front
Types of Change Orders
Best Practices for Managing Change Orders On-site
Financial Management: Budget vs. Actual
Challenges to Tracking Labor and Job Status
Tracking the Labor Productivity and Job Status Process
Punch List Sign Offs
The Electronic Labor Tracking System
Best Practices for Financial Management
Handling Claims on the Jobsite
Understanding Product Claims
Handling Adhesive Claims
Complete Overview of the Claims Process
Best Practices for Handling Claims on the Jobsite
Closing out the Job
Challenges to Completing the Job
Seven Job Completion Functions
Punch List Completion/Sign Off
Close Out Meeting
O & M Documents
Best Practices for Closing Out the Job
WATCH: Project Management for Commercial Flooring
The Following Companies Endorse the CIM Program
AC Tech, Inc. · Advanced Adhesive Technologies · ARDEX Americas · Allstate Floors · Artistic Finishes · Beckers, Inc. · Bonitz Flooring Group, Inc. · Capri Collections · DCO Commercial Floors · Federated Insurance · FlashCove · FLEXCO · Flooring Services, Inc. · Full Spectrum Flooring Technology · GCP Applied Technologies · Gondola Train · H.B. Fuller Construction Products · Helmitin Adhesives · Inside Edge Commercial Interior Services · KOSTER American Corporation · Loba-Wakol, LLC · MAPEI Corporation · Metroflor Corporation · Michael Halebian & Company · Procedo Flooring · Protect-All Flooring · RFMS Inc. · Roppe Corporation · Royal Adhesives & Sealants · Schönox HPS North America · Seneca Millwork · Shaw Industries, Inc. · Sika Corporation · Spray-Lock, Inc. · STAUF USA LLC · Synergy Flooring · Tarkett · Texan Floor Service · TRAXX Corporation · UZIN, A brand of Uzin Utz Group · USG · Wagner Meters
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We would like to thank the FCICA CIM Taskforce, whose expertise and dedication to the Certified Installation Manager (CIM) Program made it a reality, and the FCICA staff.
Thank you to FCICA Associate members for contributing funding to the CIM program, helping alleviate costs to CIM candidates.