• CIM Program Modules

  • Learning Objectives Learning Objectives


    Utilizing the Estimate to Establish and Manage Installation Costs

    • Challenges in Preparing labor Estimates
    • Steps for Preparing an Accurate Estimate
    • Phases of Installation or Job Cut Offs-Materials Management
    • Type of Jobsite and Jobsite Environment Variables
    • Labor Sourcing –Specifications and Availability
    • Verifying Estimate to Jobsite- Pre-Walk Assessment
    • Best Practices for Preparing and Verifying the Estimate

    Planning the Job

    • Challenges in Planning the Job
    • Pre-job Review
    • Steps for Planning the Job
    • The Warehouse Manager’s Responsibilities for Planning the Job
    • Hand-off Process
    • Reading the Plans and Specifications
    • Test Documentation
    • Tools and Equipment Requirements
    • Qualified Labor
    • Best Practices

    Understanding Contractual Obligations

    • Current Plans (All Addendums) Scope; Inclusions/Exclusions
    • Change Order Protocol
    • Submittals
    • Approved Shop Drawings
    • Attic Stock
    • Labor Requirements – Regular Hours/ Off hours, T&M “Ticket Work”
    • Moisture Testing
    • Phasing
    • Certified Payroll
    • Project Meeting Obligations (Customer Contacts)
    • Best Practices for Understanding Contractual Obligations

    Scheduling and Assigning Resources for Installation

    • Challenges to Scheduling and Assigning Resources
    • Criteria for Superior Leadership
    • Conducting a Work in Progress (WIP) Meeting
    • Long-range Scheduling Pre-Installation Steps
    • Short-range Scheduling Installation Steps
    • Scheduling logistics – Material Delivery, Substrate Evaluation, Material Lead Times
    • Best Practices for Scheduling and Assigning Resources for Installation

    Managing On-site Conditions

    • Challenges to Managing On-Site Conditions
    • The IM’s Responsibilities for Managing On-Site Conditions
    • Manufacturer Installation Requirements
    • Initial Meeting with Client
    • Job Site Communications
    • Staying on Schedule
    • Best Practices for Managing On-Site Conditions

     Chapter 2: Managing Materials on the Jobsite

    • Material Scheduling
    • Acclimation
    • Storing
    • Delivery
    • Accessibility for material delivery to area of installation
    • Designate a location where materials can be stored during installation
    • Coordinate deliveries
    • Protecting the Flooring
    • Properly protect installed material from other trades
    • Best Practices for Managing Materials on the Jobsite

    Managing Change Orders On-site

    • Empower Foreman
    • On Site change Orders
    • When to Take the Foreman Out of the Picture
    • Change Orders Addressed Up Front
    • Contract Text
    • Managing Deadlines
    • Types of Change Orders
    • Best Practices for Managing Change Orders On-site

    Financial Management: Budget vs. Actual

    • Challenges to Tracking Labor and Job Status
    • Tracking the Labor Productivity and Job Status Process
    • Punch List Sign Offs
    • The Electronic Labor Tracking System
    • Best Practices for Financial Management

     Chapter 2: Handling Claims on the Jobsite

    • Understanding Product Claims
    • Handling Adhesive Claims
    • Complete Overview of the Claims Process
    • Best Practices for Handling Claims on the Jobsite

    Closing out the Job

    • Challenges to Completing the Job
    • Seven Job Completion Functions
    • Punch List Completion/Sign Off
    • Close Out Meeting
    • O & M Documents
    • Margin Erosion/Enhancement
    • Best Practices for Closing Out the Job
  • Thank you

    We would like to thank the FCICA CIM Taskforce, whose expertise and dedication to the Certified Installation Manager (CIM) Program made it a reality, and the FCICA staff.

    Thank you to FCICA Associate members for contributing funding to the CIM program, helping alleviate costs to CIM candidates.

  • The Following Companies Endorse the CIM Program

    AC Tech, Inc. · Advanced Adhesive Technologies · ARDEX Americas · Allstate Floors · Artistic Finishes · Beckers, Inc. ·Bonitz Flooring Group, Inc. · Capri Collections · DCO Commercial Floors · Federated Insurance · FlashCove · FLEXCO · Flooring Services, Inc. · Full Spectrum Flooring Technology · GCP Applied Technologies · Gondola Train · H.B. Fuller Construction Products · Helmitin Adhesives · Inside Edge Commercial Interior Services · KOSTER American Corporation · Loba-Wakol, LLC · MAPEI Corporation · Metroflor Corporation · Michael Halebian & Company · Procedo Flooring · Protect-All Flooring · RFMS Inc. · Roppe Corporation · Royal Adhesives & Sealants · Schönox HPS North America · Seneca Millwork · Shaw Industries, Inc. ·  Sika Corporation · Spray-Lock, Inc. · STAUF USA LLC · Synergy Flooring · Tarkett · Texan Floor Service · TRAXX Corporation · UZIN, A brand of Uzin Utz Group · USG · Wagner Meters